E-Bot gets an upgrade

E-Bot continues to grow, with new features designed to make Euronda digital assistance even more comprehensive and accessible. From immediate access to technical videos to the languages implemented, the new features also include an expansion in the devices that are supported. 

Thanks to the synergy between artificial intelligence and Euronda’s expertise, from today the virtual assistant not only guides users in the management of Euronda Pro System autoclaves, but also extends its support to the Eurosafe Smart multifunctional tank.  

The result? A single, constantly evolving point of contact, capable of responding in real time to any questions about cycles, maintenance, errors, regulations, and best practices. 

The first new feature will optimize access to digital content. Starting today, E-Bot directly integrates links to technical videos from the Euronda YouTube channel. When the answer concerns a procedure that has already been covered in depth in video format, the AI assistant suggests the most relevant tutorial. 

This means that the user can switch from the textual explanation to the visual guide in one click, to view content designed to take them step by step through the installation and maintenance procedures for Euronda Pro System devices. This makes support even more practical and immediate, and is useful for providing visual clarification of any operational questions about specific technical procedures.

Consulting the autoclave warning list will also be simpler.  

With this new update, users can now access the list and download it directly from the E-Bot home interface, so that they always have immediate access to the list of warnings and the instructions for interpreting them. 

Available in 23 languages (the same as those used in Euronda manuals), the warning list can be downloaded, printed in the preferred language, and kept in the sterilization room, so that it can be easily consulted whenever it is needed. This feature is designed to make technical information immediately accessible, and to simplify daily work. 

E-Bot is also improving when it comes to language. Today, the chat is available in 10 languages, with a management system designed to make interaction even simpler and more natural. 

• Automatic setting: The language of the conversation adapts to the user’s browser, but can be changed at any time using the drop-down menu; 

• Dynamic recognition: If the user asks a question in a language other than the default language, E-Bot automatically recognizes the input and continues the conversation in the language chosen by the operator. 

This development responds to the needs of various international markets and the daily requirements of technicians, dental assistants, and operators, offering more immediate access to information and simplifying interaction with the Euronda ecosystem across a range of operational contexts.

As previously announced, another important new feature is the expansion of the service: E-Bot is now also available for the Eurosafe Smart multifunctional tank. 

This development expands the digital assistant’s scope of application, making it a valuable tool in several stages of instrument reprocessing. This means that E-Bot can support the user in managing their autoclave, but also in consulting information related to Eurosafe Smart, simplifying access to technical support and making the user experience of Euronda devices even more complete and integrated.

To complete the revamp, E-Bot now has a renewed interface that is more recognizable and consistent with our corporate identity. The new layout is designed to offer an even smoother, more intuitive, and more enjoyable browsing experience. 

This update will make E-Bot even more comprehensive. More consistent with the Euronda visual identity, more accessible internationally, and available on a greater number of devices. 

This evolution confirms Euronda’s desire to develop digital tools that simplify and support daily work, improve access to technical information, and offer increasingly timely, fast, and user-friendly support.